Why "I'm still learning the landscape" is the most reasonable-sounding way to fall behind.
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"I'm still learning the landscape."
"I want the lay of the land before I start changing things."
"Once I understand the org better, I'll be in a better position to do that."
I often hear versions of these from the managers I speak to every week.Â
Every one of them sounds sensible.
Most new managers trea...
You Be the Customer. I'll Be You.
How to train your team when you have no time and no budget for training.
"My team needs training. I don't have the budget, and even if I did, nobody has the time."
I hear a version of this from nearly every new manager I talk to.
The budget freeze is real. The packed calendar is real. And your team is still getting better or worse every single week while you wait for a training program that i...
Your Team Already Knows Who Your Favorite Is
The part of leadership nobody warns you about, and what it costs the people you aren't spending time with.
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I talked with a manager this week who just got promoted to lead the team he had been part of for years. Same people. Same work. Different org chart.
He wanted to talk about the friendships. How do you go from peer to boss with people you've been in the trenches with?
I told him the harde...

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